The book is praised as the best on persuasion, negotiation, and understanding others. It is seen as a valuable resource for anyone looking to improve their communication skills. The reviewer found it to be incredibly insightful and practical.
This reviewer had a lot of good things to say about this book. They thought it was the singular best book on persuasion, negotiation, and understanding others. They found the advice to be incredibly practical and useful. They also appreciated the way the author broke down complex concepts into simple, actionable steps. This reviewer thought the book was a must-read for anyone looking to improve their communication skills. They also appreciated the way the author used real-life examples to illustrate his points. Overall, they thought the book was a valuable resource that anyone can benefit from.
Quick quotes
Goulston knows what he is talking about: the book is the singular best book I have read on persuasion, negotiation, and understanding of another human being.
It's based on science, so it all makes perfect sense.
So many valuable tools and techniques that can be used in any situation.