Interviewing Users: How to Uncover Compelling Insights

by Steve Portigal
Interviewing Users: How to Uncover Compelling Insights cover
Good Books rating 4.23
Psychology and Human Behavior
Technical
  • ID: 5480
  • Added: 2025-10-24
  • Updated: 2025-10-24
  • ISBN: 9781933820811
  • Publisher: Rosenfeld Media
  • Published: 2013-05-01
  • Reviews: 3

Interviewing Users is a comprehensive guide that challenges the assumption that everyone knows how to conduct effective interviews. This book provides essential tools and techniques to move beyond mere data gathering and uncover profound insights about people. It equips readers with the skills needed to conduct informative interviews with anyone, making it an invaluable resource for anyone in user research or related fields. The book delves into the nuances of interviewing, offering practical advice and strategies that can be applied in various contexts. Whether you're a seasoned professional or a beginner, Interviewing Users will help you refine your interviewing skills and gain deeper understanding from your subjects.

Reviews
User Interviews · 2025-10-24
practical 4.50

They highlighted the book's solid foundation for conducting in-person interviews and its practical applications for remote research.

The reviewer found the book to be a comprehensive guide for conducting in-person interviews, providing a solid foundation for researchers. They appreciated the practical advice and techniques that can be applied to remote research as well. The reviewer noted that the book is particularly useful for those looking to improve their interview skills, offering valuable insights and tools. The book's focus on real-world applications makes it a practical resource for both new and experienced researchers.

Quick quotes

    Interviewing Users: How to Uncover Compelling Insights by Steve Portigal provides a solid foundation on how to conduct in-person interviews.

    The book offers practical advice and techniques that can be applied to remote research.

    It is a comprehensive guide for anyone looking to improve their interview skills.

The StoryGraph · 2025-10-24
enjoyable 4.00

They found the book surprisingly funny and engaging, with a light tone that made the educational content accessible. The pacing and anecdotes were particularly praised.

Even though this is a professional education book, the reviewer was pleasantly surprised by how funny and light-hearted it was. The pacing kept the material engaging, and the selected anecdotes made the content feel less dry. They appreciated the practical insights and found the book to be a valuable resource for anyone looking to improve their interviewing skills. The reviewer also noted that the book's approachable style made it enjoyable to read, which is not always the case with educational material.

Quick quotes

    Despite being a professional education book for me, parts of it were actually pretty funny!

    The pacing and selected anecdotes kept the material feeling light and engaging.

    This book is a goldmine of knowledge for anyone who wants to conduct better interviews.

Miche.nz · 2025-02-23
insightful 4.20

They described the book as a deep dive into the craft of conducting interviews and improving conversation facilitation.

The reviewer found the book to be an excellent resource for researchers looking to deepen their understanding of interview techniques. They appreciated the detailed guidance on conversation facilitation and the practical tips for improving interview skills. The book's focus on the craft of interviewing makes it a valuable resource for anyone looking to conduct more effective and insightful interviews. The reviewer noted that the book's depth and practicality make it a standout in the field of user research.

Quick quotes

    A guide for researchers who want a deep dive into the craft of conducting interviews and learning how to improve conversation facilitation.

    The book offers detailed guidance on conversation facilitation and practical tips for improving interview skills.

    It is a valuable resource for anyone looking to conduct more effective and insightful interviews.

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