The book is praised for its practical advice and checklists, making it valuable for new restaurant entrepreneurs. However, some readers hoped for more in-depth insights and new strategies.
The book is highly recommended for those starting in the restaurant business, offering practical advice and useful checklists. One reviewer found it particularly beneficial for new entrepreneurs, rating it 4 out of 5 stars. They appreciated the actionable items and thought it would be valuable for their team. Another reviewer concurred, finding it a good resource for beginners. However, one reader hoped for more detailed insights and new strategies based on the author's expertise in HR for restaurants. Overall, the book is seen as a solid resource for those looking to establish or improve their restaurant operations.
Quick quotes
An updated restaurant operators playbook (like the title implies) putting culture and people first.
I was able to skim it in a couple of hours and think my team at Boloco would gain a great deal by each having a copy and reviewing it with their teams.
Good checklists and action items it seemed to me, especially for newer business owners in the industry.