The review discusses the aggressive and controversial leadership of Uber CEO Travis Kalanick, highlighting the company's rapid expansion and the challenges faced by its drivers. The book delves into the broader implications of Uber's business model and its impact on society.
The review explores the complex personality of Uber CEO Travis Kalanick, who is portrayed as a symbol of a new breed of hybrid enterprises that blend technology and physical services. The book delves into the aggressive expansion of Uber, its impact on the taxi industry, and the challenges faced by its drivers. The review also discusses the company's investment in autonomous vehicles and the broader implications of its business model on society. The reviewer notes that Kalanick's leadership style is both admired and criticized, and the book does not attempt to bridge the divide between these perspectives. Instead, it focuses on the breadth and narrowness of Uber's vision, which is both expansive and reductive.
Quick quotes
The company is built on the micro-remunerated labor of independent contractors, who often find driving for Uber a tough way to make a living.
Uber drivers can't say they weren't warned of their impending obsolescence.
The CEO of the most aggressive startup on the block isn't an emotional empath.